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How petir46 Handles Your Personal Data

This page explains what data petir46 collects when you access your account, make deposits via DANA, OVO or GoPay, or contact our support team.

Account data kept secureDANA, OVO, GoPay wallet info protectedNo data sold to third partiesYou can request data deletionCookie use disclosed here
petir46 How petir46 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data protection covers four areas: how we secure it, how long we keep it, how cookies work on this site, and how you stay in control of your own records. Each area below reflects what we actually do — not a generic template.

Account Security

Your account access is protected by OTP verification on login. Session tokens expire automatically after inactivity, reducing the risk of unauthorised access on shared devices.

Data Retention

We keep your account and transaction records for as long as your account remains active and for a period after closure as required by applicable rules. After that window, records are deleted.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how features are used. You can adjust cookie preferences in your browser settings at any time.

Your Right to Access

You can request a copy of the personal data we hold on your account. Submit the request via live chat or email support and we will respond within the timeframe applicable to your region.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold, request a correction or ask us to remove your account records, our support team can handle it directly. Contact us through the live chat inside your account dashboard, or use the email address listed in the footer of this page. We aim to acknowledge your request within a reasonable timeframe and resolve it in line with applicable rules for your region.

Team online

Live Chat

Open live chat from your account dashboard to raise a data request or query about how your DANA, OVO or GoPay details are stored.

Email Support

Send your privacy request to the support email in our site footer. Include your registered account ID so we can locate your records quickly.

Account Settings

Some data preferences — like cookie consent and marketing contact — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at petir46

These are the questions we actually get asked about data, cookies, wallet information and account rights. If yours is not here, live chat or email gets you a direct answer from our team.

We store only the transaction reference tokens returned by the payment processor after a confirmed transfer. Your full e-wallet login, PIN or bank credentials are never stored on our side.

Yes. Contact our support team via live chat or email with your account ID. We will process the request in line with applicable local rules and confirm once your records have been removed.

Access is limited to authorised staff members who need it to process transactions, resolve support tickets or investigate account security issues. We do not grant general access to customer records.

Session cookies keep you logged in while you navigate the site. Analytics cookies help us understand which features get used. You can block non-essential cookies in your browser without losing account access.

We do not sell or share your profile with advertisers. Data shared with third parties is limited to payment processors handling your DANA, OVO or GoPay transactions — and only what they need to complete the transfer.

Some details can be updated directly in account settings. For fields that are locked, contact support via live chat or email and our team will verify and correct the record on your behalf.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.